01 Contact Us
Email wanderio.support@gmail.com with the email address on your Wanderio account and a short description of the issue. Please do not send passwords, payment details, or identity documents by email.
02 Account Help
Use the password reset option on the sign-in screen if you cannot access your account. You can update your profile from the app, or follow our account deletion instructions.
03 Trips & Discovery
If a new or edited trip does not appear, refresh the screen and confirm that the trip dates and visibility settings are correct. Contact us if the issue continues.
04 Subscriptions
Manage or cancel an Apple subscription from your device’s Apple Account subscription settings. Use Restore Purchases in Wanderio if an active subscription is not recognized.
05 Privacy & Safety
Location access is optional and can be changed in your device settings. Report unsafe behavior from within the app. For details about data handling, read our Privacy Policy and Terms of Service.